Gather an Inventory of Knowledge

The Gap Analysis phase.

Yes, you know you have an issue. But the issue is based on poor results. You need to identify the behavior creating the poor result. Week 1 is your observation week. Ask the team a few questions like these:

• What is their plan to make an improvement?
• What does success look like?
• Can your team measure the result on their own?
• Can they show you how they would train a teammate?
• Can they show you how they would coach an underperforming teammate?
• Can they identify why this issue is the focus?

<aside> 💡 By the way, you should be able to answer these questions before you start discussing with your team!

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You’re trying to understand where the gap is from their knowledge to the desired result.

For more on Gap Analysis→

1. What Is A Gap Analysis? Definition & Guide – Forbes Advisor - This article provides a comprehensive definition and guide on gap analysis, including its types and when it is necessary.
2. How To Perform A Gap Analysis In 5-Steps + Free Template - Cascade Strategy - This resource offers a step-by-step guide on performing a gap analysis, along with free templates to help you get started.
3. What Is a Gap Analysis? - Investopedia - Investopedia explains the process of gap analysis and how companies use it to compare their current performance with their desired performance.

Take time for yourself this week. Each night document what went right and what you could be better tomorrow. This will help you communicate better with your team when you choose to create change next month.