I’ve taught this role for more than 15 years.

Some call it multi-unit manager, my preferred title.

Whether you call it Area Manager, District Manager, Area Director, Regional Manager, Area Supervisor, Supervisor, Area Manager, Market Manager, Multi-unit Leader, or some other hodge-podge of words please ensure a few things:

• When posting for the job online, title it multi-unit manager
• Give them a full-fledged job description
• Give a description of a week in the life
• Explain how many units and how many team members they will oversee.

This role is vastly different when I oversee 3 locations with 300 total team members and 15 locations with 300 total team members.

In a perfect world, this would be a director level role.

Front-line team member→ Shift supervisor→ Assistant Manager→ General Manager→ Area Director→ Regional Vice President→ Senior Vice President→ Executive Vice President→ Chief Operating Officer→ Chief Executive Officer.

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